About High Sierra Tickets HighSierraTickets.com is a leading provider of online ticketing & event calendar services for the entertainment and events industry. We specialize in low cost solutions for venues and event promoters. Whether you wish to simply add Internet sales to complement your existing sales methods, or you need an integrated calendar with your personalized look, High Sierra Tickets has a solution to meet your needs. Choose from a variety of optional services, including our Toll-Free Call Center, or our Fulfillment Service which can print and mail tickets for you. Choose the services that work best for your organization. We offer solutions for a wide variety of organizations, from small community theatres to large music festivals.   Our services include: Event development/promotion Ticket design/printing Secure ticketing services (online and by phone) Onsite box office services Integrated online calendar (sell tickets on your site) Merchandise fulfillment services Our core values: To design our services based on customer need. To relentlessly pursue quality as defined by our customers. To benefit the communities we serve by giving back 10% of our profits to youth arts education. Our Commitment to you: You will always have access to a company representative who will listen to your specific needs! Our fees (for like services) will always be the lowest in the industry-guaranteed! No outrageous upfront fees, and no long term contractual commitments! We figure that if we do the job right, you will continue to utilize our services. Why use High Sierra Tickets.com? Low Service Fees ­ Our service fees are among the lowest in the industry. Starting at 20 cents per ticket for box office orders and $1.00 per ticket for online orders, our service fees are a fraction of what most other companies charge. Private Label ­ Our low cost Private Label solution allows you to seamlessly integrate ticket purchasing into your existing web site by simply adding a link. We customize our web site to match yours, complete with your logo, navigation, and colors. This allows you to promote your brand and not ours. Online Real-Time Reports ­ With HighSierraTickets.com you can receive up to the second information and manage your events from anywhere you have access to the Internet. Call Center Services ­ Some customers prefer to order over the phone. Our toll-free Call Center is available to make sure your patrons receive the service that they are comfortable with. Fulfillment Service ­ We can market your products utilizing our on-line secure shopping card and merchant account to process credit card orders. No Long-Term Commitment ­ Our mission is to delight our customers. We're confident you'll be satisfied with our service and stay with us. Frequently Asked Questions Q.       So, how does it work? A. High Sierra has created a step by step solution that seamlessly integrates into your website so your customers can easily purchase tickets online. Customer is on your website and clicks on a link or on the event in the calendar to purchase tickets. Order screen opens. Ticket quantity and seat location is selected. Billing information in entered. Confirmation is presented prior to processing credit card. Confirmation e-mail is sent to customer. Tickets are shipped, or picked up at will call. Funds are placed in High Sierra's Ticket Trust Account. Settlement of funds to follow within seven days of event date.     Q.       What are the Costs? A. Our service fees start at $1.00 per ticket for online orders and 20 cents per ticket for box office, phone, and mail orders. Our service fees can be passed along to your customers enabling you to use our service at minimal cost to your organization. Set-up costs are minimal.     Q.       Can we sell tickets directly from our own web site? A. Yes. HighSierraTickets.com can easily be integrated with your existing web site so that customers don't have to 'leave' your site. It can be customized to have the same look and feel of your existing web site, complete with your logos, banners, links, fonts, and colors.     Q.       How will I keep track of ticket sales? A. HighSierraTickets.com allows you to view ticket sales and manage your events in real-time from any computer connected to the internet.     Q.       I have a reserved seating venue. Can the customers choose their own seats? A. Yes. With HighSierraTickets.com customers can easily see which seats are available and choose the seats they want.     Q.       Can you accept phone orders? A. Yes. HighSierraTickets.com has a toll-free Call Center available.     Q.       Can you print and mail tickets? A. Yes. HighSierraTickets.com can print and mail tickets to your customers.     Q.       Will my customers receive a confirmation? A. Yes. They will receive a confirmation page upon completion of their order. A confirmation e-mail will also be sent to those customers providing an e-mail address.     Q.       Do I have to have my own credit card merchant account? A. No. HighSierraTickets.com can take care of the credit card processing for you.     Q.       Is it safe? A. Yes. We use state-of-the-art 128 bit SSL encryption technology to insure your customer's credit card information is always safe and secure.     Q.       How do I get paid? A. When using our merchant account for credit card processing, your funds are deposited into our FDIC insured Ticketing Trust Account. We send you a check within seven days after your event date.     Q.       How can HighSierraTickets.com help me with marketing? A. HighSierraTickets.com can assist you by e-mailing your customers to help promote your future events. We can list your events on HighSierraTickets.com's online calendar, or provide reasonably priced banner advertising opportunities.     Q.       How long does it take to set up? A. We can usually have you up and running in 48 hours or less.     Q.       Can we talk with your present customers? A. Certainly! We are proud of what we do! Just ask us and we will provide you with references.     Q.       How do I find out more? A. Give us a call at 209-296-5495 or e-mail us at info@highsierratickets.com.