High Sierra Tickets - Privacy Policy HighSierraTickets.com has created this privacy policy to demonstrate our firm commitment to protecting your personal information and informing you about how we handle it. This privacy policy only applies to transactions made, and data gathered, on the HighSierraTickets.com.com web site (the "Site") and does not apply to any other web site or offline point of contact between HighSierraTickets.com and consumers. Please review this privacy policy periodically as we may update it from time to time. This privacy policy was last revised on April 30, 2002. By visiting the Site, you are accepting the practices described in this privacy policy. Your IP Address Like most e-commerce websites, each time you visit the Site, we automatically collect your IP address and the web page from which you came. In order to administer and optimize the Site for you and to diagnose problems with our Site, we use your IP address to help identify you and to gather broad demographic information about you. Cookies Like most websites, the Site uses cookies to keep track of your purchases and other activity on the Site and enhance your experience on the Site. We also use cookies to deliver content specific to your interests. If you wish to disable these cookies, the "help" portion of the toolbar on most browsers will tell you how. However, if you set your browser to disable cookies, you may not be able to access certain areas on the Site. Information We Collect From You In order to operate the Site we will collect personal information (e.g. name, address, phone number, email address) and financial information (e.g. passwords and credit card numbers) from you. Please note that nowhere on the Site do we knowingly collect personal information from children under the age of 13. How We Use Personal Information We use your personal information to help us efficiently perform transactions on the Site. Our uses include contacting you when necessary in connection with events for which you purchased tickets on the Site (including event confirmations, changes and cancellations), and sending you information, offers and other promotional materials from HighSierraTickets.com and selected third parties. We carefully select the information we send to you and attempt to send you offers that are of value to you, such as discounts, exclusive offers or special event information. The Sites provides you with the option of declining to receive offers from HighSierraTickets.com by "opting-out" of receipt of this type of communication. We will never send you communications on behalf of third parties unless we add our HighSierraTickets.com brand to those communications. To process transactions on the Site, we may share your personal information with our agents, representatives, contractors and service providers so they can providing us with support services such as authorization of credit card transactions, order fulfillment and promotional fulfillment. We do not allow these entities to use your information for any other purpose. By purchasing tickets on the Site, you consent to us sharing your personal information with the venues, promoters, artists and other third parties associated with the concerts and events for which you purchase tickets ("Event Partners") solely for the purpose of facilitating "will call" ticket pick up and dispute resolution and customer service at the event venue on the date of the event. Your personal information may be passed on to a third party in the event of a transfer of ownership, assets or a bankruptcy of HighSierraTickets.com. We may also disclose specific information when we determine that such disclosure is necessary to comply with applicable law or to protect the interests or safety of HighSierraTickets.com or other visitors to the Site. How We Use Financial Information We use your financial information to check your qualifications and bill you for products and services. By making a purchase on the Site, you consent to our providing your financial information to our service providers and to such third parties as we determine is necessary to process your transactions. These third parties may include the credit card companies and banking institutions used to process the transaction. Also, depending on the circumstances of our arrangements, we may share your financial information with applicable Event Partners, primarily for facilitating "will call" ticket pick up and dispute resolution and customer service at the event venue on the date of the event. Our Security Precautions The Site has security measures in place to protect against the loss, misuse and alteration of the information under our control. Our secure server software (SSL) is the industry standard and among the best software available today for secure commerce transactions. We encrypt all of your personal and financial information as it travels over the Internet and we store your financial information on our servers in encrypted form.